Privacy Policy

Personal information will be collected via our website to enable us to fulfil you order requirements and to interact with you concerning your enquiries and to provide ongoing information and news.

We will not share or disclose your information to third parties unless your prior consent is obtained.

By using our website you consent to the data practices in this policy.

Personal Information provided is controlled by The Data Controller Total Mobility Unit 20 Pegasus Court, North Lane, Aldershot, Hampshire, GU12 4QP. Email ;

Additional medical and general information may be gathered if we carry out a home assessment to enable us to assist you with obtaining the correct product for your needs.

Details of your credit / debit card will be collected to enable you to purchase our goods. All payments by debit / credit card are protected using industry standard protection devices.

We will use cookies to track information about how you use and navigate our website. These cookies are text files placed on your computer to help the website analyse how users use the site. Cookies do not contain any individual personal indentifying information but they do enable you to use the shopping basket to store items. You can disable cookies but you will be unable to use the website to its full functionality. We may measure data collected by our cookies for commercial relevance and may also collect internet protocol addresses to help diagnose problems with our servers.

The cookies used by

Cookie 1
Google Analytics (_utma, _utmb, _utmc, _utmz)
These cookies are used to collect information about how our visitors use our website.  We use this information to see what visitors have found particular pages of use and how long they stayed on our website. This information is viewed in an anonymous format and also provides information on where our visitors come from.

Cookie 2 site acceptance (keepactive_cookie_level)
This cookie is used to record if a user has accepted the use of the cookies on our website.

Account specific communications are required to deal with your orders and enquiries, consequently you will not be able to unsubscribe from these emails. For marketing communications you are able to opt out by following the unsubscribe link sent in each email.

Our mailing list / newsletter is to keep you updated of new products and services and will not be passed to third parties. You may remove yourself from this list at any time.